At Bare Harmony, we carefully prepare and package every order to ensure it arrives in perfect condition.

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Order Processing

Orders are typically processed within 2 working days of receipt.

Orders placed on weekends or public holidays will be processed on the next working day.

Once your order has been dispatched, you will receive a confirmation email with any available tracking information.

 

Shipping Methods & Delivery Times

We offer the following shipping options:

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Standard Delivery

• Delivery Time: [X–X working days]

• Cost: [£X.XX]

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Express Delivery

• Delivery Time: [X–X working days]

• Cost: [£X.XX]

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Free Delivery

• Available on orders over [£X]

• Delivery Time: [X–X working days]

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Delivery times are estimates and may vary during busy periods, public holidays, or due to circumstances beyond our control.

 

Delivery Areas

We currently deliver to:

• United Kingdom

[Add additional countries or regions if applicable]

If your location is not available at checkout, please contact us and we will do our best to assist.

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Tracking Your Order

Where tracking is available, you will receive tracking details via email once your order has been dispatched.

Please allow up to 24 hours for tracking information to become active.

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Delayed Deliveries

While we aim to deliver all orders within the estimated timeframe, delays can occasionally occur due to factors outside our control.

If your order has not arrived within the expected delivery period, please contact us at [your email address] and we will investigate with the delivery provider.

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Incorrect Addresses

Please ensure your delivery address is entered correctly at checkout.

Bare Harmony cannot be held responsible for delays, losses, or additional charges resulting from incorrect or incomplete delivery information provided by the customer.

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Lost or Damaged Parcels

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible and provide your order number.

We will work with the delivery provider to investigate the issue and, where appropriate, arrange a replacement or refund in accordance with our Returns & Refund Policy.

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Contact Us

If you have any questions regarding shipping or delivery, please contact us at:

Email: [your email address]

We aim to respond to all enquiries within 2 working days.